Right of withdrawal

You have the right to withdraw from this contract within a period of 14 calendar days without justification.

The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the last of those goods.

To exercise the right of withdrawal, you must notify Let's Grow Business sl Rambla Poblenou, 129 2º3ª 08018 Barcelona or info@construplace.com of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by mail or email). You may use the withdrawal form model below, although its use is not mandatory.

To comply with the withdrawal period, it is enough that the communication regarding the exercise by you of this right is sent before the corresponding period expires.

Consequences of withdrawal

In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method). that we offer) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, depending on which condition is met first.

You must return or deliver the goods directly to us or to the address that we will provide you once we are clear about the place of dispatch of the product, without undue delay and, in any case, no later than 14 calendar days from the date in which you inform us of your decision to withdraw from the contract. The term will be considered fulfilled if you return the goods before said term has expired.

You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.

In the event of the return of those defective products or those that do not correspond to the ordered material, the collection costs will be borne by CONSTRUPLACE, the returned items must be in the state that they have been delivered, in addition to keeping their original labeling.

Information to include in the withdrawal document

  • invoice number
  • Full name
  • Telephone
  • Reason for withdrawing from your contract
  • E-mail
  • Order receipt date

Other reasons for which returns/purchase withdrawals are not accepted:

  • Materials manufactured/customized expressly for the client
  • Unusual materials in stock and that have been expressly ordered